·   SDLC

·   Microsoft Project 2007-2013

·   Microsoft Suite 2007-2013

·   Project Insight

·   SharePoint

·   JIRA 6.1

·   Visio

·   Asana

·   Kayako,

·   Lync 2010

·   SnagIt

 

·   Visual Basic .NET v1.0 and 2003

·   VB6

·   ASP.NET

·   MS SQL

·   Check 21 Procedures

·   Remote Deposit Capture

·   Crucible

·   Basecamp

·   Balsamiq

·   Defect Tracking System (DTS)

·   HPQuality Center (QC)

 

 

Professional Experience  

 

 

Texas Instruments, Plano, TX                                             3/2015 – 7/2015

Sr. Project Manager (Contractor)

·   Managed the development of an enterprise application used to manage internal environments.

·   Developed required project documentation identifying project goals and tasks and generated assignments consistent to meet objectives.

·   Maintained clear communication with customer regarding mutual expectations and monitored customer satisfaction.

·   Executed to project plan while maintaining quality standards and ensuring all commitments were met in accordance with project goals/objectives.

·   Facilitated a weekly meeting with the executive staff to report on project financial and schedule progress based upon project goals.

·   Coordinated changes, suggested action plans and mitigated risk to minimize schedule delays and cost.

 

Project Management Institute – Dallas Chapter                                             8/2012 – 3/2015

Region 6 Conference - Director of Publicity (Volunteer)

·   Recruited and managing volunteers ensuring effective and adequate support during the conference.

·   Developed and managed the budget

·   Drafted the project schedule. 

·   Efficient and timely delivery of all event related communications.

·   Managed promotional activities

·   Acquired sponsorships

 

 

 

Agencies of Change (MEplusYOU), Dallas, TX5/2014 – 11/2014

Sr. Project Manager

·   Utilizing the Agile methodology, managed Pharmaceutical, Digital, Hosting and Web Development projects.

·   Managing multiple projects concurrently

·   Served as the single point of contact for project scheduling and changes.

·   Managed the stakeholders expectations via daily interaction and incorporated their feedback into the project

·   Managed the schedule, scope, budget, risk, and resources.

 

Agencies of Change (Technology Spa), Dallas, TX  (Contractor)3/2014 – 5/2014

IT Project Manager (Hosting)

·   In an Agile environment, managed the development team during an enhancement project for an e-commerce application.

·   Managed all aspects of testing to ensure the requirements met stakeholder expectations

·   Provided updates and status during the daily scrum meeting

·   Interacted daily with the external client which included development, testing and business teams

·   Ensured that the 2 hour SLA was met

·   Managed the budget and provided a budget report to the internal and external client twice a week.

·   Managed incidents and communicated major issues using standard procedures.

·   Coordinated scheduled application maintenance and new release times with the client and internal team.

·   Facilitated Bi-Weekly Action Items Meeting with internal and external client.

 

ARGO Data Resource Corporation, Richardson, TX                                     2/2013 – 8/2013

Business Analyst II

·   Elicited and analyzed requirements from stakeholders using interviews, document analysis, and use cases.

·   Served as the liaison between the customer community (internal and external customers) and the software development team to ensure business goals were achieved.

·   Worked with the development team to estimate project work and document project scope.

·   Facilitated a weekly meeting with the core and technical teams to review risk, issues and action items.

·   Collaborated with and provided support for Quality Assurance teams regarding solution testing and validation.

 

HP Enterprise Services / Electronic Data Systems, Plano, TX                     1997-2012

 

Project Manager2/2009 – 8/2012

·   Managed a Telephony Infrastructure Project for a highly visible client.

·   Improved performance of the team by establishing shorter milestones and improving processes that enabled the team to meet schedule deadlines.

·   Facilitated a weekly meeting with the executive staff to report on project financial and schedule progress based upon project goals

·   Managed two internal projects to ensure that the inventory data was compliant per the contract with Bank of America.

 

Business Analyst/Training Manager2/2005 – 2/2009

·   Managed a remote team of resources that provided training to end users of the Remote Deposit Service (RDS) application.

·   Became the Subject Matter Expert for the NetDeposit Applications and (RDS). 

·   Contributed to a Lean Six Sigma project resulting in projected client savings of $266K annually.

 

Integrasys Account – Application Developer4/2004 – 2/2005

 

Integrasys Account – Application Developer5/2003 – 4/2004

 

Arkansas Title XIX Account – Application Developer/Team Lead3/2002 – 5/2003

 

SELLSTATION Account – Application Developer2/2001 – 3/2002

 

Aurum Technology Account – Project Manager3/2000 – 2/2001

 

Electronic Commerce Management Services – Quality Analyst10/1997- 3/2000

 

 

Education/ Certification and Training 

 

Bachelor of Science: Management2013

Capella University, Minneapolis, MN

Summa Cum Laude

Emphasis in Project Management

 

PMP:  Project Management Institute2011

Project Management Institute (PMI), Newtown Square, PA

 

EDS:  Lean Six Sigma Training  2008

EDS: Information Analyst Development Program 2002